XYZ HOTEL
Guest Information
XYZ HOTEL DEMO
WELCOME TO XYZ HOTEL
Our modern property offers exceptional hospitality in the heart of Demo City, featuring contemporary interiors, diverse dining options, premium amenities, and unparalleled service standards that create memorable experiences for every guest.
This guide contains everything you need to know to make the most of your stay. If you need any additional assistance, please don't hesitate to contact our front desk.
DINING HOURS
RESTAURANT 1
Breakfast
Monday - Friday: 7:00 AM - 11:00 AM
Lunch
Monday - Friday: 11:00 AM - 2:00 PM
Brunch
Saturday & Sunday: 8:00 AM - 2:00 PM
HOW TO GET THERE
Located on the main lobby floor. The host stand is near the main reception area.
RESTAURANT 2
Hours
Monday - Thursday: 5:00 PM - 11:00 PM
Friday: 5:00 PM - 12:00 AM
Saturday: 4:00 PM - 12:00 AM
Sunday: 4:00 PM - 11:00 PM
HOW TO GET THERE
Take the elevator to the top floor. Follow the signs to the rooftop terrace and check in at the host stand.
IN-ROOM DINING
Weekdays: 7:00 AM to 2:00 PM then 5:00 PM to 10:00 PM
Weekends: 8:00 AM to 2:00 PM then 5:00 PM to 10:00 PM
Dial 0 from your room phone to place an order
AMENITIES
24-HOUR FITNESS CENTER
Located on the lower level, accessible via elevator. Modern equipment available for all fitness levels.
Bring room key for access.
FRONT DESK SERVICES
Business center and concierge services available 24 hours a day
Email: frontdesk@xyzhotel.com
Text: (555) 123-4567
SERVICES
HOUSEKEEPING
Daily service between 9:00 AM and 5:00 PM
Turndown Service between 5:30 PM and 8:00 PM by request
For any replenishments, please contact the Front Desk
LAUNDRY & DRY CLEANING
Monday to Saturday: Same-day service available (items received before 10:00 AM)
Sunday will be for Monday service
Items returned in the evening. Laundry bags and forms are in your closet
VALET PARKING
Available 24 hours
Day Parking (6 Hour Block): $35 + tax
Overnight Parking (until 3:00 PM): $65 + tax
In and out privileges available
Request vehicle via phone or at front desk 20-30 minutes prior to needing vehicle. Pay at front desk or charges can be posted to room.
DIRECTIONS
WITHIN THE HOTEL
Restaurant 1
Lobby Level
Restaurant 2
Rooftop Level - Take elevator to top floor and follow signs.
Fitness Center
Lower Level
Meeting Spaces
2nd Floor
NEARBY ATTRACTIONS
City Center
0.5 miles - 10 minute walk
Shopping District
0.8 miles - 15 minute walk
Museum Quarter
0.6 miles - 12 minute walk
Waterfront
1.0 miles - 20 minute walk or 8 minute drive
Public transit available - Bus line 42 stops nearby
Airport
15 miles - 25 minute drive
Airport shuttle available - Please inquire at front desk for schedule
CONTACT INFORMATION
HOTEL SERVICES
Front Desk & Concierge
Dial 0 from your room
Text: (555) 123-4567
Email: frontdesk@xyzhotel.com
Room Service
Dial 5678 from your room
DINING RESERVATIONS
Restaurant 1
+1 (555) 123-4568
Or book via hotel concierge
Restaurant 2
+1 (555) 123-4569
Reservations recommended for groups
FREQUENTLY ASKED QUESTIONS
What time is check-out?
Check-out time is 12:00 PM. Late check-out may be available for an additional fee, subject to availability.
Call front desk on departure day to check availability for late check-out.
Is Wi-Fi available?
Network:
XYZ_Hotel_Guest
Password:
Welcome123
Is there a gym or fitness center?
Yes, our 24-hour fitness center is located on the lower level and is accessible with your room key.
Is the rooftop restaurant open to the public?
Yes, Restaurant 2 is open to the public, but hotel guests receive priority access. Reservations are recommended, especially during peak hours.